Coffee Shop

All orders are carefully inspected before they are shipped. We offer a 10-day return policy. The return policy is valid for 10 days from the original purchase date. After the 10 day window from the original purchase date, we can not offer you a refund.

All orders canceled before shipping will be refunded 100%. Orders canceled after shipping will fall under the 10-day return policy window. To be eligible for a return and/or exchange, items must be in the original packaging, unopened, unused and in the same condition In which it was received.

To initiate the return policy, please email contact@lullingcandles.com

All shipping costs are non-refundable. You are responsible for paying for your own shipping cost for returning your item. If you are shipping an item over $50, we recommend getting a tracking number to ensure we have received the item.

Refunds will take up to 7-10 business to be credited to your account depending on your financial institution.

We reserved the right to reject any returns/exchanges that do not comply with the conditions stated above.

Trim your wick

• Trim your wick before each use to keep wax clean and burning nicely.

Burn Time

• Allow your candle to burn from edge to edge to prevent tunneling. Avoid burning candles for more than 4 hours at a time.

Safety

• Place the candle on a stable, heat-resistant surface away from flammable objects. Always burn your candle within sight. Keep away from children and pets.